Shipping & Handling
Hydro Grow Canadian uses the lowest cost transport unless provided with a suitable courier at your request and expense. Prepaid shipping is available on certain size orders. Email info@hydrogrowcanadian for more information.
Orders will be shipped with 24 hours. Orders placed on weekends or holidays will be shipped the next business day. We ship via UPS in Canada & the USA. We do not ship to PO Boxes. The estimated delivery time in Canada and the continental USA is 5 – 7 business days.
Hydro Grow Canadian Manufactured Product Return Policy
- Everything that we sell has a warranty
- All liquids or nutrient solutions are warrantied against being defective and will be exchanged for a new product
- Liquid or nutrient additives cannot be returned once they leave our warehouse unless they are proven defective for any reason
- Upon obtaining authorization to return a product, return the product freight pre-paid to Hydro Grow Canadian
- Please report any shortage or errors within 24 hours of receiving shipment so that we may promptly correct the situation
Other Manufacturer’s Return Policy
If you need a copy of the manufacturer’s warranty for a product purchased from https://www.hydrogrowcanadian.com please contact the manufacturer or visit their website for more information. Depending on the brand and type of sales transaction, product warranty may differ from the general warranty information applied to Hydro Grow Canadian manufactured products.
Until we have our warehouse set up in Mexico, we will be shipping products to our Mexican customers from our Colorado, USA warehouse.
Please email email@example.com for complete details on purchasing and shipping to Mexico. We will respond within 3 business days to all inquiries.